RETURN POLICY


Returns are not available at this time due to COVID - 19 precautions on Our behalf. All sales are final. We are not responsible for lost or stolen orders. If in a case that this occurs please contact USPS at +1-800-275-8777

For any questions, comments, or concerns please feel free to reach out to us.

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

For additional information in this section, create your own Return & Refund Policy. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

 If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us.



We Accept Exchanges

Please understand if this item has been worn or used we will not be able to accept your exchange.

Item has to be sent back in the same condition & packaging it was received in. If sent back with any type of defect the exchange will be rejected.

After we have received it we will begin processing your exchange. 

Please note you are responsible for the returning shipping fee on returning items.

You have 14 days from receiving your item to send it back to us for an exchange.

We are not liable for you entering the wrong address, so when ordering please make sure you have checked it correctly.  Return & Refund Policy

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